Fortis Puts SmartPOS on Paymob Payment Terminals

Fortis Digital Solutions has partnered with Paymob to put Fortis SmartPOS software on Paymob payment terminals. The integration is designed to make terminals behave as complete point-of-sale systems rather than as payment-only devices. Paymob hardware stays in place; the software does the additional work.

Paymob terminals already handle card and cash acceptance, shift management and reporting. SmartPOS adds what sits around those payments: order taking, customer profiles, loyalty programmes and daily sales tracking. A merchant can capture a sale, record who made it, apply loyalty, and close the day’s totals from the same device.

The extra data is not held locally. Fortis’ cloud platform gives merchants real-time visibility into sales, orders and inventory. For a shop owner, that means the terminal’s activity can be checked remotely and matched against stock levels without separate bookkeeping. Payment acceptance and stock management are connected through one dashboard.

Rollout has been arranged for both types of Paymob customer. New merchants can activate SmartPOS during onboarding. Merchants already using Paymob can have the software installed remotely by the Fortis team. No hardware swap is needed on existing terminals, which removes one of the more disruptive parts of upgrading a small retail operation.

Sandeep Gomes, managing director of Fortis, said many SMEs see value in digitising operations but are hindered by system complexity. Putting Fortis SmartPOS on Paymob devices helps those merchants digitise without a complete system overhaul, Gomes said.

Nour Abdelmotteleb, head of partnerships at Paymob, said payments are only one part of running a successful business. Merchants trust Paymob for payments, Abdelmotteleb said, and Fortis helps them go beyond acceptance. The two statements describe the same opportunity from different ends of the chain: one vendor supplies the terminal and transaction, the other supplies the business logic on top.

Digital payment adoption is accelerating across the UAE. SMEs in the country are looking for technology beyond payment acceptance as a result. The usual targets are order management, customer retention and better stock decisions. By embedding SmartPOS into Paymob terminals, Fortis and Paymob are directing those ambitions at hardware that is already on merchant counters. The practical consequence is that a small business can test richer POS tools without buying new equipment or retraining staff on separate systems. If the software proves useful, the upgrade is already done; if not, the terminal still works as before.