HeyBreez raises $2.5M Seed for enterprise voice AI operations

HeyBreez, an enterprise voice AI infrastructure startup founded in 2025 by Karim Malhas, has closed a $2.5 million Seed round. The raise was oversubscribed. Lunara Partners, a multi-stage investment firm active mainly in MENA, led it. Jabbar Group, DASH Ventures and a group of founders and strategic angel investors also took part. The company is incorporated in Delaware and keeps offices in Amman and Dubai.

HeyBreez describes itself as the operational layer for enterprise voice AI. It handles telephony, callbacks, follow-ups, branching journeys and integrations around voice interactions. In the company's view, voice AI has reached human parity in recognising, generating and translating speech, but the infrastructure to run it at enterprise scale has not. HeyBreez says that is the gap it fills.

Malhas has said most players helped clients make the call but nobody helped them run the operation behind it. That, he argues, is the hard part, and the platform was built for it from day one. The company already has several customer types and processes more than one million calls per month. For individual clients, campaign dialling can exceed 10,000 calls per day.

HeyBreez serves four customer groups from the same infrastructure: enterprises with dedicated support, agencies and resellers, developers and small businesses on self-serve plans, and regional AI companies embedding the technology into their own products. Its workloads cover multiple languages and are used in banking, healthcare, logistics, hospitality and customer experience.

The platform is live in MENA, Europe, the US and Latin America. MENA is the commercial starting point, where demand for Arabic-language voice automation and sovereign-cloud and data-residency mandates from GCC national champions are growing. HeyBreez is headquartered in the US and designed for global deployment.

The Seed round follows a $1.3 million pre-Seed round in January 2026, led by Wamda Capital with DASH Ventures and strategic angels. The new funds will go toward platform infrastructure, product development, team growth and sales expansion in the Middle East, the Americas, Europe and Asia-Pacific. HeyBreez said the timing of the round was driven by market demand rather than a set schedule.

Arabic.ai and Xaia are integration partners that resell HeyBreez to their own enterprise bases. The company expects more partnerships to extend its reach into new markets and verticals without building relationships from scratch.

Said Murad, co-founder and managing partner of Lunara Partners, said nearly every platform in the market solved the conversation but left the operation around it unsolved: retries, callbacks, integrations and governance. He said HeyBreez's monthly call volume shows the approach works in production. He also pointed to its multi-channel commercial model and the rise of Arabic-language and sovereign-cloud voice AI as reasons it could become a core part of the global enterprise voice stack.